Here at epco we pride ourselves on excellent customer service and doing whatever we can to go above and beyond to fulfil each of our customers unique pipe system requirements. It is part of our ethos and excellent service is one of the founding values of the company. This combined with our huge product range, being one of the largest in the UK and our delivery service reaching out across the entire country means we are always the right supplier to look after your pipe system needs and deliver the products you require quickly and securely.
Our dedication in going the extra mile is emphasised by the quality of our delivery service. Unlike many of our competitors we deliver all of ABS and U-PVC pipe in protective sleeving. This protects your pipework during transit, meaning your product arrives in the best possible condition ready for a quick and effective installation.
Unlike our Competitors
We always ensure we are a step above the rest and offer something many of our competitors cannot. If you order with us before 5pm, your product will be delivered to your door the very next day. This applies to most addresses in the UK but may differ for those more remote locations places that are difficult to get to such as locations away from the UK mainland. Coupled with our large stock holding, this service allows the vast majority of epco customers to receive ABS pipe, U-PVC pipe, fittings, and valves within 24 hours – excellent for replenishing your stocks quickly or fixing an urgent repair job.
As part of our fantastic customer service, you will receive an email acknowledgement shortly after your order has been processed, often within an hour. This will contain the details of your order and dispatch information so you know roughly what time to expect your new pipe system products, which will often be less than 24 hours after you have ordered them.
Our own epco Fleet and Partners
The team here at epco are very proud to have our own fleet of vehicles, allowing us to deliver to any location within the UK ourselves. We also use a third-party carrier to ensure we’re never late in delivering your items during busy periods. All our deliveries are completely secure and tracked for added confidence, with a signature required on delivery to ensure that the consignment is received correctly by our customers.
We work our delivery service to your exact needs, so you just need to tell us what time is best for you. We offer a range of timed delivery slots that are included within our standard next day delivery service. You can choose anytime from pre-noon to evening time, right through to Saturday morning. This ensures your product arrives exactly when you need it.
For those who would rather collect their order, epco also offers a collection service from an on-site trade counter in Leeds. Once you have placed your order, let us know when you wish to collect your items and we’ll have them ready and waiting for you.
Contact epco for More Info
If you need any more information about our delivery options, please contact us on 0113 2491155 or email firstname.lastname@example.org. If you have any specific delivery requirements you can also let us know by getting in touch, we always make sure to do what we can to make the delivery process work around you and your business.